شووف الكأس

1. Introduction

Welcome to SHOOF, a video-on-demand (VOD) platform owned and operated by Alkass Sports Channel. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, website, and services.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password, and contact details
Profile Information: Profile picture, preferences, and viewing history
Payment Information: Credit card details, billing address, and transaction history
User-Generated Content: Comments, ratings, and reviews
Communication: Customer service interactions and feedback

2.2 Automatically Collected Information

Device Information: IP address, device type, operating system, and browser type
Usage Data: Viewing habits, search queries, and interaction with content
Technical Data: Streaming quality, buffering events, and connection speed
Location Data: General location based on IP address
Cookies and Similar Technologies: Website activity and preferences

3. How We Use Your Information

Provide and maintain our VOD service
Process your subscription and payments
Personalize your viewing experience and content recommendations
Improve our platform and user experience
Communicate with you about service updates and promotions
Analyze usage patterns and optimize streaming performance
Comply with legal obligations
Detect and prevent fraud or unauthorized access

4. Information Sharing and Disclosure

We may share your information with:

Alkass Sports Channel and its affiliated companies
Service providers who assist in platform operations
Payment processors for subscription management
Analytics providers to improve our services
Law enforcement when required by law
Business partners with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data
Regular security assessments
Access controls and authentication measures
Secure data storage and transmission
Regular backups and disaster recovery procedures

6. Your Rights and Choices

You have the right to:

Access your personal information
Correct inaccurate data
Delete your account and associated data
Object to certain data processing
Export your data
Opt-out of marketing communications
Manage cookie preferences

7. Children's Privacy

SHOOF does not knowingly collect personal information from children under 13. Parents or guardians who believe their child has provided personal information should contact us immediately.

8. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our platform or via email.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@alkass.net
Address: Alkass Sports Channel, Aspire Zone, Doha, Qatar

11. Legal Basis for Processing

We process your personal information based on:

Contract performance (service provision)
Legal obligations
Legitimate interests
Your consent where required

12. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When no longer required, data is securely deleted or anonymized.

13. Specific Regional Rights

13.1 European Economic Area (EEA) Residents

If applicable, you have additional rights under GDPR, including:

Right to data portability
Right to restrict processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

13.2 California Residents

If applicable, you have additional rights under CCPA, including:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of personal information sales
Right to non-discrimination for exercising privacy rights

14. Cookie Policy

Our detailed Cookie Policy explains how we use cookies and similar technologies, including:

Essential cookies for platform functionality
Analytics cookies for service improvement
Advertising cookies for personalized content
Third-party cookies and their purposes

You can manage your cookie preferences through your browser settings.